For your first conversation with packers and movers you must be ready with the following points in order to help packers and movers company understand about your requirement completely which will benefit both you( inquiring person )as well as the moving company.

Making a note of below points will help you to not miss anything from the aspect of relocating  make your move complete without any hiccups, and it will help the relocating company to get a clear image of your requirement and will help him in giving a best quote and explain about his service based on the note provided to the company.

(BONUS TIP -HIRE DECENT PACKERS AND CARGO MOVERS even if the list is not prepared on the very 1st talk within few minutes the executive of our company will explore your house and make list only just by speaking on a call ,Don’t worry after the shift you will save our number As *APNA GHAR KA PACKERS AND MOVERS*  CALL NOW  )

Points to be kept ready

• Note  1st information whether required Packers And Movers for shifting within same area / same city,Shifting between  cites or states or a international move.
• Note information whether it is a House Hold shifting,commercial shifting ,official relocation or only logistics requirement.
• How many BHK House/Office you are planning to move.
• Details of Origin (Pick up Address ) & destination location(Drop Address) 
• keep a note of date of  requirement (If not fixed date at least tentative  date is must ) Because sometimes costing depends on date as well (TIP – Try to shift during week days Mon – Fri it will help you save money because on weekends rate some times is bit high because many prefer shifting during weekends )
• Keep a note of all the major items to be moved from Electric Appliance and furniture items to be moved (Making a list and providing proper list will benefit both you as well as the moving company because based on the goods the moving company will make an idea of vehicle requirement staff requirement and quote accordingly)
• keep a note if any plants in number to be moved
• keep a note of approx boxes to be used keeping in mind the size TENTATIVE (Approx size of box 2 ft by 1.5 ft  by 1.5 ft )
• Keep a note if their is any long distance carrying is required if vehicle not coming till your building or apartment block for preplan to avoid last minute hiccups
• Any issues like if Rope usage or lanes are short for the vehicle to come, must be informed prior as preplan can be proceed.
• keep a note of any specific time required to start the work ,Many rituals person shift seeing the kalam so keeping note of it is very important so that to provide this information of timing to the Packers And Movers  company if any  so that the packers and movers company can plan accordingly(TIP -Starting the working morning 8-9 AM is considered the best timing so that the work can be completed  before late evening and also good for moving company because in many places their is a Restriction of goods  vehicle movement post 9 Am as per govt rules)
• keep a note of two wheeler ,if shifting.Note the  two wheeler Model , brand and cc
• keep a note of Car details ,if using  Car Transportation  service .Note the car brand name model and if possible difference it like a Hatch back car /Sedan car/ Mini SUV /SUV/ Luxury car. .

• Will they dismantle and again assemble furniture items ?
• Will they help in dismantling wall mounted appliances and will they also help in wall mounting the appliances in new house ?
• What size cartoon box will be provided and also the number of boxes will be provided ?
• will the boxes be taken after shifting or will allow some time to empty it ?
• How will they pack electric appliances ,furniture items and fragile items ? 
• How many number of staff will be sent to complete the move ?
• will the staff be in company uniform ?
• What time will the staff arrive at the pick up location ?
• What will be the size of the truck coming?
• Is it a closed fleet ?
• How much time will it take to complete the entire moving process ?
• Expected delivery date of the intercity consignment?
• Will I get any tracking ID (for intercity shifting )?
• What will the quotation for details provided by me  for shifting my house ?
• if I change my moving date?
• Are there any additional/hidden charges in the cost quote?(Obviously its Not here in Decent packers and cargo movers )
• How to confirm the booking ?
• How can i come to know about your company ?
• Can you please share me of your few previous work done photos ?
• Where  can i come to have a personal visit at your office?
• Is the quote negotiable ?
• Is their any extra amount to be paid to the your staff as tips?
• Is tipping your staff compulsory ?
• will you be sending trolley for carrying my goods from my building /block to your vehicle? (If vehicle not parked near building during loading and unloading)
• Will you be sending rope ? ( If steps not sufficient to shift goods )
• Will the Fleet provided will be in cleaned condition ?
• Can someone have a visit to my House for inspection?
• Is inspection required or telephonic conversation or sharing videos or images of items to be moved is sufficient? 

The token is to confirm the slot bookings which helps in mutual underatanding between the professional and client for  confirmation and to avoid any last minute delays or inconvenience. The token amount will be adjusted in the final payment of the quotation.

There is no exact answer for this,  A pre move survey packers and movers basically does when their is a huge task to be undertaken like the commercial moment or the bunglow/villa shipments which do compulsory require a premove survey.

Where as, when the shipment is of few goods such as light orders or 1/2/3Bhk house hold stuff the decent packers professionals are well expertised and experienced they explain the customers the procedure on the telephonic conversation and the same is exactly followed. As 99% moment is taken via telephonic converstion itself.But now you have a additional option pre move survey via a video call which helps to remove the confusion from both the side if any.

It is usually informed not to move the below items so that their is no future problem arrised.

• Essentials items like medicines, baby clothes, Keys or other important and necessary required things to be kept aside so that there is a ease to find it.
• Valuable items like important documents, jewelry, laptops, etc.
• Perishable food items which may decay and ruin other items
• Hazardous liquids like motor oil, kerosene, fuel, or other flammable liquids, etc.
• Explosive & corrosive items like paint, diluter, battery, etc.