On your first conversation with decent packers and movers, let us know the basic details about your move which are 

As follows

• Origin & destination locations
• How many BHK House/Office you are planning to move
• Approx how many major items to move
• Tentative date of moving
• Which floor you reside & want to relocate along with lift availability and usage
• Any issues like if Rope usage or lanes are short for the vehicle to come, must be informed prior as preplan can be proceded.

• Services that are included in the quotation?
• What packing material are we going to use?
• How much time will it take to complete the moving process?
• Expected delivery date of the intercity consignment?
• Will I get any tracking ID?
• if I change my moving date?
• Are there any additional/hidden charges in the cost quote?(Obiuosly its No here)

The token is to confirm the slot bookings which helps in mutual underatanding between the professional and client for  confirmation and to avoid any last minute delays or inconvenience. The token amount will be adjusted in the final payment of the quotation.

There is no exact answer for this,  A pre move survey packers and movers basically does when their is a huge task to be undertaken like the commercial moment or the bunglow/villa shipments which do compulsory require a premove survey.

Where as, when the shipment is of few goods such as light orders or 1/2/3Bhk house hold stuff the decent packers professionals are well expertised and experienced they explain the customers the procedure on the telephonic conversation and the same is exactly followed. As 99% moment is taken via telephonic converstion itself.But now you have a additional option pre move survey via a video call which helps to remove the confusion from both the side if any.

It is usually informed not to move the below items so that their is no future problem arrised.

• Essentials items like medicines, baby clothes, Keys or other important and necessary required things to be kept aside so that there is a ease to find it.
• Valuable items like important documents, jewelry, laptops, etc.
• Perishable food items which may decay and ruin other items
• Hazardous liquids like motor oil, kerosene, fuel, or other flammable liquids, etc.
• Explosive & corrosive items like paint, diluter, battery, etc.